I’m Eli. I help shape ideas into products.

+35%

onboarding completion

–22%

time to first action

+18%

daily active users

–12%

support tickets

I’m Eli. I help shape ideas into products.

+35%

onboarding completion

–22%

time to first action

+18%

daily active users

–12%

support tickets

Bloomly Onboarding

Redesigned Bloomly’s onboarding to create a friendly, low-friction first experience that increased completion and long-term engagement.

Laptop showing Bloomy UI

ROLE

Senior UX Designer

PROBLEM

Users dropped off during onboarding due to overwhelming screens, unclear instructions, and no sense of progress.

RESULTS

58% drop in onboarding abandonment

3x increase in profile completion

+18% long-term retention

Positive qualitative feedback on tone and clarity

ROLE

Senior UX Designer

PROBLEM

Users dropped off during onboarding due to overwhelming screens, unclear instructions, and no sense of progress.

RESULTS

58% drop in onboarding abandonment

3x increase in profile completion

+18% long-term retention

Positive qualitative feedback on tone and clarity

Welcome with purpose

The first few moments with an app set the tone. Bloomly’s original onboarding felt more like a barrier than a welcome. Our challenge: make it simple, warm, and motivating—without sacrificing personalization.

Laptop showing Bloomy UI
Laptop showing Bloomy UI
Tablet showing Bloomy UI
Tablet showing Bloomy UI
Tablet showing Bloomy UI
Tablet showing Bloomy UI

Guided, not gated

We broke down the onboarding into bite-sized steps, each focused on one clear action. Soft animations, calming colors, and friendly language reduced anxiety and increased flow completion.

We also introduced optional customization—letting users go deeper if they wanted, but never forcing them through irrelevant screens. Clear progress indicators made the experience feel fast and purposeful.

Phone showing Bloomy UI
Phone showing Bloomy UI
Laptop showing Bloomy UI
Laptop showing Bloomy UI
Phone showing Bloomy UI
Phone showing Bloomy UI

A better beginning

The new onboarding turned drop-off into sign-up. By designing for clarity, tone, and ease, we created an experience that users actually enjoyed—and that paid off in retention and loyalty.